At Fashware, we strive to ensure that your favorite jerseys are delivered to you quickly, safely, and with complete transparency. Please read our shipping policy below:
Processing Time
- All orders are processed within 1–2 business days (excluding weekends and holidays).
- You will receive a confirmation email once your order has been shipped.
- If your order is delayed due to unforeseen circumstances, we will notify you immediately via email.
Shipping Rates & Delivery Estimates
- We currently ship within the United States only.
- Shipping rates are calculated at checkout based on your delivery address and the shipping method selected.
- Estimated delivery time: 3–7 business days depending on your location and chosen carrier.
Order Tracking
- Once your order has shipped, you will receive an email with a tracking number to monitor your package.
- Tracking information may take up to 24–48 hours to update after shipment.
Incorrect Address & Delivery Issues
- Please ensure your shipping address is entered correctly at checkout.
- Fashware is not responsible for lost packages due to incorrect or incomplete addresses provided by the customer.
- If a package is returned to us due to an incorrect address, customers are responsible for the reshipping fee.
Damaged or Lost Packages
- If your order arrives damaged, please contact us immediately at support@cityjersey.store with your order number and photos of the package.
- For lost or missing packages, we will work directly with the carrier to resolve the issue.
Contact Us
If you have any questions regarding your order or shipping, please reach out to our support team at:
📍 Address: 3778 E Libra Pl, Chandler, AZ 85249-5866, United States
📧 Email: support@cityjersey.store