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Shipping Policy

At Fashware, we strive to ensure that your favorite jerseys are delivered to you quickly, safely, and with complete transparency. Please read our shipping policy below:

Processing Time

• All orders are processed within 1–2 business days (excluding weekends and holidays).
• You will receive a confirmation email once your order has been shipped.
• If your order is delayed due to unforeseen circumstances, we will notify you immediately via email.

Shipping Rates & Delivery Estimates

• We currently ship within the United States only.
• Shipping rates are calculated at checkout based on your delivery address and the shipping method selected.
• Estimated delivery time: 3–7 business days depending on your location and chosen carrier.

Order Tracking

• Once your order has shipped, you will receive an email with a tracking number to monitor your package.
• Tracking information may take up to 24–48 hours to update after shipment.

Incorrect Address & Delivery Issues

• Please ensure your shipping address is entered correctly at checkout.
• Fashware is not responsible for lost packages due to incorrect or incomplete addresses provided by the customer.
• If a package is returned to us due to an incorrect address, customers are responsible for the reshipping fee.

Damaged or Lost Packages

• If your order arrives damaged, please contact us immediately at support@cityjersey.store with your order number and photos of the package.
• For lost or missing packages, we will work directly with the carrier to resolve the issue.

Contact Us

📍 Address: 3778 E Libra Pl, Chandler, AZ 85249-5866, United States

📧 Email: support@cityjersey.store